BASICS OF CARE PROCESS ORGANISATION

[701ME]
a.a. 2025/2026

3° Year of course - Second semester

Frequency Mandatory

  • 1 CFU
  • 12 hours
  • ITALIANO
  • Trieste
  • Obbligatoria
  • Oral Exam
  • SSD MED/45
  • Advanced concepts and skills
Curricula: COMMON
Syllabus

The overall objective of the course is to provide knowledge about the organization of care through organizational models.
At the end of the course, in accordance with the Dublin Descriptors, to pass the exam the student must demonstrate to:
- Applied knowledge and understanding: Demonstrate that you have acquired knowledge and developed an understanding of the fundamental aspects of the organization of care through organizational models.
- Applied knowledge and understanding: Understand the impact of the organizational model on healthcare activities and the contribution of the professional within it.
- Autonomy of judgment - Demonstrate not only the acquisition of knowledge but also the ability to apply it in the analysis of concrete examples.
- Communication skills: Be able to correctly and appropriately use technical-professional language to clearly and unambiguously present the acquired knowledge and developed reasoning.
- Learning ability:
Examine the planning processes of organizational care models through an analytical approach by referring to concrete experiences;
Be able to integrate the information provided in class by independently accessing authoritative sources (e.g., textbooks), as well as being able to self-assess your level of preparation and your ability to express an organized thought before taking the exam.


N/A


The development of nursing care processes
Patient-centered organizational systems and professional-centered organizational systems
Description of the concept of care intensity and complexity
Integration and professional interdependence
Methods of assessing care workloads
Description of the main models and tools for integrated multiprofessional documentation in specific professional contexts

Book required:
Calamandrei, C. et al. (2015). Manuale di management per le professioni sanitarie. Mc.Graw-Hill Education, 4 ed.

Organizational development of the nursing profession
Comparison of organizational models
The reorganization of the hospital and territorial network
Organizational care models: What is an organizational model
Person-centred organizational care models:
Functional nursing
Team nursing
Primary nursing
Patient-focused care
Professional-centred organizational models:
Professional nursing practice
Differentiated nursing practice
Shared governance
Advanced nursing practice
Case management
DM 77/22: Definition of models and standards for the development of territorial care within the National Health Service (SSN):
COT (Territorial Operations Center)
PUA (Unified Access Point)
Community Hospital
Community Health House
Continuity of Care Nurse
Family and Community Nurse
Tools for shared communication: Definition of:
Guidelines, protocols, procedures, work plans, care plans, PDTA (Diagnostic Therapeutic Care Pathways)
Definition of criteria, indicators, standards
Job description, competency mapping
Description of the Care Complexity Index
Determining staffing needs (from staffing plan to staffing levels)
Workload assessment

Interactive lectures with the aid of projected Power Point files.
Small group exercises on examination problems.


The lecturer is available for further clarifications and explanations by telephone or by institutional e-mail.
PowerPoint presentations, links to films and videos related to the teaching units can be found on the Moodle@Units and Microsoft Teams platforms.

The learning assessment will take place through the presentation of a written paper, in small groups, on a topic from the program of your choice.
The evaluation grid adopted is as follows:

Excellent (30 - 30 cum laude):
very good knowledge of the subject matter, very good ownership of language, very good analytical skills; the student is able to apply theoretical knowledge brilliantly to concrete cases
Very good (27 - 29): good
knowledge of the subject matter, remarkable language property, good analytical ability; the student is able to apply theoretical knowledge correctly to concrete cases.
Good (24-26):
good knowledge of the main topics, fair command of language; the student shows an adequate ability to apply theoretical knowledge to concrete cases.
Satisfactory (21-23):
the student does not show full mastery of the main topics of the course, even though he/she possesses the fundamental knowledge; however, he/she shows satisfactory properties of language and sufficient ability to apply theoretical knowledge to concrete cases.
Sufficient (18-20):
minimal knowledge of the main teaching topics and technical language, limited ability to adequately apply theoretical knowledge to concrete cases.
Insufficient:
the student does not possess an acceptable knowledge of the content of the different topics of the syllabus.


This course delves into topics closely related to one or more goals of the United Nations 2030 Agenda for Sustainable Development.
In particular, "Health and Wellbeing."