1. Critically evaluate and be able to use advanced concepts, frameworks and tools of operations, logistics, distribution, and supply chain management to analyze the internal capabilities of the organization and the external competitive environment.

2. Appraise, investigate, and recommend about how firms can solve their strategic issues to gain a sustainable competitive advantage in international contexts by reflecting on how theoretical knowledge can aid practicing operations and logistic managers.

3. Critically evaluate strategic business situations, formulating new operational strategy, and propose a plan to adopt the suggested strategy.

No prerequisites.

KNOWLEDGE AND UNDERSTANDING:
The course explores management theories and practices related to logistics (internal, external, and international logistics) from both national and international perspectives, and supply chain management also looks at the dynamics affecting different actors in the world of manufacturing, infrastructure, transportation, and services.
The students should be able to understand, analyze, and manage issues related to logistics and supply chain, as well as international competitive dynamics, both from strategic and operational perspectives.
In particular, the course aims at developing students’ skills related to theoretical and operational analyses and management techniques referred to as Operations Management, logistics, and supply chain management – also coherently referring to the firm’s positioning in the marketplace and its competitive advantage creation mechanisms.

1) Learn the fundamentals of Operations Management
2) recognize the different supply chain models
3) learn and appraise logistics processes and supply chain dynamics from a managerial perspective
4) learn how to use techniques and toolkits related to logistics processes management (inbound and outbound) and supply chain, such as demand forecast, make or buy decisions, inventory management and transport costs and activities planning and management, performance measures evaluation across the different phases of operations and supply chain management.

APPLYING KNOWLEDGE AND UNDERSTANDING:
Students should be able to use their knowledge to analyze the operational context and identify the best managerial strategies and techniques in relation to the following topics:
1) supply chain management
2) trade-off decisions between the level of service and logistic costs.
3) logistic cost analysis and management across the supply chain
4) transport and distribution evaluations and management
5) inventory and operations management
6) international supply chain management


MAKING JUDGEMENTS:
When students evaluate management strategies, they make judgments about the strategies that could be best implemented in relation to the firm’s operational and strategic goals. When students justify recommendations, they use evidence to support these. Evidence may be drawn from analyzing, interpreting, or evaluating business information and management strategies.

COMMUNICATION SKILLS:
By the conclusion of this class, students should communicate using appropriate technical language related to operations and supply chain management to convey meaning to audiences for a particular purpose, and they should be able to communicate effectively and with technical language properties the concepts learned during the course in a business environment.

LEARNING SKILLS:
By the end of the course, a student must demonstrate the ability to apply acceptable knowledge and understanding described in the present syllabus.

1) supply chain management
2) trade-off decisions between the level of service and logistic costs.
3) logistic cost analysis and management across the supply chain
4) transport and distribution evaluations and management
5) inventory and operations management
6) international supply chain management

Russo I., Pasquetto P. (2022) Logistica e Supply Chain Management. Offrire il miglior servizio al cliente ottimizzando I costi. ISEDI.

Selected chapters from:
Jacobs R., Chase R., Grando A., Sianesi A. Operations Management nella Produzione e nei Servizi. McGraw Hill – IV edizione.
Or, alternatively, from the original English textbook:
Jacobs R., Chase. R. (2024). Operations and Supply Chain Management. McGraw Hill.
Additional readings will be indicated during the course.

1. fundamentals of operations management
2. evolution of logistics: from operational function to strategic-managerial one
3. strategic planning of logistic processes: inbound, internal, and outbound
4. logistic outsourcing with cost and benefit analysis
5. inventory management techniques
6. Performance measurement in logistics
7. supply chain management in relation to e-commerce
8. INCOTERMS
9. Make or buy decisions: outsourcing evaluation based on cost-benefit analysis
10. Logistics and supply chain management on a global scale, referring to e-commerce, sustainability and advanced technologies and Industry 4.0.

1. Lectures 2. In-class case studies and practical exercises 3. Analysis of policy, consultancy reports and corporate documents 4. Seminars of experts in logistics and supply chain management 5. Simulations and exercises with Cargowise software 6. Operations and Supply chain management exercises 7. Brainstorming

Teaching materials will be uploaded in Teams.

Assessment methods and criteria will be illustrated at the beginning of the course, and a clear description of the guidelines will remain available in the Course’s Teams.

Attending students: Students are evaluated through an in-class presentation/work (30%) and a written assignment (70%). The final written assignment will consist of a 6.000-12.000 (maximum) report on a specific topic. More details will be provided during the first lesson and made available during the a.y. in a document uploaded in Teams. the individual grade of each group member. Attendance verification mode will consist of tracking the signatures during the course. To be considered an “attending student”, a minimum of 70% of attended lessons is required. To succeed the exam, the student must achieve a minimum score of 18/30. Laude can be attributed to students that obtain the maximum grade (30/30) and demonstrate excellent quality showing a full achievement of learning outcomes beyond normal expectations.

Non attending students:
Students are evaluated through a written final exam (70%), including open-ended questions and/or exercises, and an oral exam (30%). The oral exam will be focused on the theoretical arguments illustrated in the textbook and in the course pack materials that will be uploaded in Teams. To succeed the exam, the student must achieve a minimum score of 18/30. Laude can be attributed to students that obtain the maximum grade (30/30) and demonstrate excellent quality showing a full achievement of learning outcomes beyond normal expectations.

This module explores topics related to one or more of the goals of the United Nations 2030 Agenda for Sustainable Development:
- industry, innovation and infrastructure
- responsible consumption and production